Customer Care

We’re here to help

When you buy with Mandale, we guarantee a high quality build combined with an excellent customer journey. Buying a home is one of life’s biggest purchases and our well-trained Customer Care Team are here to ensure the after sale process runs smoothly.

On the day of your completion, we will automatically enrol you onto our 2 year Mandale warranty which is regulated by the NHBC (or alternative providers) to provide peace of mind in your new home.



If you have a question or query, you may find the answers below under our Frequently Asked Questions or alternatively in your Moving In Brochure provided to you on your completion. If your question remains unanswered please don’t hesitate to contact a member of our Customer Care Team who will be happy to help. To do so, please complete our query form here.